Pierce Mattie Public Relations New York

I admit I am not a big fan of Amazon; the books take forever to arrive, the shipping fees are insane and the used books often smell like they have been stored in someone’s barn. In recent years we have watched countless independent book sellers close up shop not because of Barnes & Noble, oh no, but because of Amazon.com. As a former librarian page it's even more upsetting to watch book publishers use Amazon.com as a tool to determine what titles, genres and authors are selling the most. Have you ever wondered if the ranking system seems a little out of sku?

In recent days the conversation on Twitter (and among bloggers) started getting into a well deserved uproar over Amazon’s catalog misplacing the gay titles into their adult category which prompted Amazon's public relations' to respond. Is this clean up a matter of good PR or a response to full online transparency in the world of social media? It’s interesting to note that in the virtual world you can’t get away with "glitches" such as this because your audience will call you out on it immediately. I am happy that Amazon's PR responded so quickly hopefully averting what could have surmounted to a much bigger PR crisis. Will the news that it was potentially a hacker help recover their reputation?

However, my bigger question is why rank gay subjects as adult, why not label it regardless of sexual orientation? If Ellen Degeneres' biography is a biography then label it as such, not as adult or gay. Her TV show is a talk show, not an adult show, and the list of examples goes on. I personally will be sticking to the NY Times Best Sellers list to get a view of what moves in the book world. What do you think about Amazon's "glitch?"

Photo Credit: Just Jared